I will design and deliver a customized training session to help a Marketing Communications agency team optimize client trust and business outcomes through enhanced communication.
The session is intended to foster a customer-centric mindset for better project management and drive a lasting behavioral shift towards nurturing customer relationships.
We will explore interactive exercises and actionable tools to address specific team challenges, including improving client update frequency, strengthening negotiation skills, and adapting to different client personalities to reduce communication gaps and manage long term rapport and relations to deliver exceptional client-serving.
